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Cancellation and return

Cancellation conditions

Right of cancellation. You have the right to cancel this contract within fourteen days of receipt of the goods without giving any reason. To exercise your right of cancellation, you must inform us of your decision to cancel this contract by means of

How do I return an item?

Before you can send the goods back to us, you must send us a cancellation (e.g. by email or via our Help Center). You must return the goods to us immediately and in any case no later than fourteen days from the day on which you notified us of the can

Returns

Please note that you can only return items to us within the 14-day cancellation period. You can manage your orders in our Help Center:. Select the "Return" button and then log in with your email address. You will then receive a code by email to log i

Return costs

The customer bears the costs for the return shipment. We only bear the costs in special cases. Please ensure that you have sufficient postage. We recommend insured shipping with a tracking number so that you can track the shipment. We cannot accept l

Refund of the purchase price

If you cancel this contract, we will refund all payments that we have received from you, with the exception of delivery costs (as well as the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery